Water Plant
TO REPORT A WATER LINE BREAK OR LOW PRESSURE:
During normal work hours (6:30am-2:30pm)
WATER DISTRIBUTION DEPARTMENT
Phone: (716) 695-8537
After Hours (2:30pm-6:30am)
WATER FILTRATION PLANT OPERATOR
(716) 583-1525
Department Divisions:
Senior Operator- Matthew Lehman
Reference Links-
Direct Link to AWQR.org---NTAWQR2023 Final.pdf
- 2022 Annual Water Quality Report-NTAWQR2022.pdf
- 2021 Annual Water Quality-Report-NTAWQR2021.pdf
- 2020 Annual Water Quality Report
- 2019 Annual Water Quality Report
- City policies regarding water
- Owner Authorization Form.pdf
- Water Meter Reading Cards and Bills
- Water Meter Reading
Wastewater Treatment Plant
Business office:
830 River Road
North Tonawanda, NY 14120
Phone: (716) 695-8560
FAX: (716) 695-8563
STAFF
Jason Koepsell - Superintendent (ext. # 6411)
Sarah Cake - Sr. account Clerk Typist (ext. # 6412)
Don Alesse - Chief Operator (ext. # 6413)
Kelley Williams - Maintenance Supervisor (ext. # 6418)
PLEASE TAKE NOTICE
The Wastewater Treatment Plant and Sewer Maintenance Department having exoerienced issues with our sewer system becoming clogged due to the flushing of feminine products, grease, hair, and wipes (flushable and non-flushable) down your toilet. These items do not dissolve or breakdown in our sewer system and can clog sewers. This then causes sewer backups into residential homes and businesses.
To help prevent this, we ask that ONLY human waste and toilet paper be flushed down the toilet.
We thank you for keeping our sewer system operating at peak efficiency by not flushing the above mentioned items down your toilet.
Water Distribution
658 Erie Avenue
(716) 695-8537
TO REPORT A WATER LINE BREAK OR LOW PRESSURE PLEASE CALL:
(716) 695-8537 (Between the hours of 6:30 am and 2:30 pm)
After 2:30 pm, call the DEPARTMENT OF PUBLIC WORKS at (716) 695-8585
Water Wastewater Department
Staff
Jason Koepsell
Superintendent of Water/Wasterwater
Sarah Cake
Sr. Account Clerk Typist